Idiocy at Work - Too Many Technicians
Aug. 7th, 2009 09:26 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
the_goren_showLong story sideways... a couple of months ago the board changed elevator contractors. Now this is not an unusual thing, nor is it unusual for there to be some overlap with techs being called when contracts are changed. Sometimes, the knowledge that the contract is cancelled takes a while to propagate through the system and sometimes, people make stupid mistakes. The new contractor didn't remember to change the numbers on the elevator emergency phones so two months in, the old contractor got a call about an entrapment. Though I knew the old contractor wasn't to be allowed in to service the elevator, I figured in the middle of an entrapment situation wasn't the time to be having a pissing contest.
I thought I told the guy from the old contractor to "just get the resident trapped inside out" but apparently, I didn't make myself clear enough because he started to work on the elevator he was no longer authorized to fix. This was my stupid mistake in the process. I should have said "You no longer have the contract to work on the elevator, please just get my resident out." Be specific, etc...
Well, this has led to a week of no one working on the elevator since neither the new or the old contractor knew what to do about the problem. The old contractor had put a 'lock' on the elevator down for repair that the new contractor is not allowed to move. They had to battle it out between them with a boot to the head from the property manager to remind them both that the new contractor has the contract before it was settled. New contractor does the work since they have the contract. Old contractor gets paid for the rescue and pisses off.
I can't help but think this is going to come back and bite me in the ass.
I thought I told the guy from the old contractor to "just get the resident trapped inside out" but apparently, I didn't make myself clear enough because he started to work on the elevator he was no longer authorized to fix. This was my stupid mistake in the process. I should have said "You no longer have the contract to work on the elevator, please just get my resident out." Be specific, etc...
Well, this has led to a week of no one working on the elevator since neither the new or the old contractor knew what to do about the problem. The old contractor had put a 'lock' on the elevator down for repair that the new contractor is not allowed to move. They had to battle it out between them with a boot to the head from the property manager to remind them both that the new contractor has the contract before it was settled. New contractor does the work since they have the contract. Old contractor gets paid for the rescue and pisses off.
I can't help but think this is going to come back and bite me in the ass.
